🔍 What does this skill do?

E-commerce Problem Diagnosis Skill identifies the root causes of e-commerce issues using methods such as the Ishikawa diagram and the 5 Whys, avoiding superficial solutions and ensuring that actions address the underlying causes.

📉
KPI Analysis
Identify root causes when a KPI drops unexpectedly.
🔄
Persistent Problems
Identifies problems that persist despite previous solutions.
💡
Preventing Ineffective Investments
Assess problems before investing time or money in solutions.
🛠️
Complex Problems
It addresses complex issues related to conversion, traffic, or operational experience.

⚙️ How to install

1
Download the ZIP file
Click the download button to get e-commerce-problem-diagnosis.zip.
2
Unzip it into your "skills" folder
Extract the contents to Claude's skills folder:
~/.claude/skills/diagnostico-de-problemas-en-comercio-electronico/
3
Check that SKILL.md exists
Check to see if the SKILL.md file exists in the "diagnostics-of-e-commerce-problems/" directory.
diagnostico-de-problemas-en-comercio-electronico/ ├── SKILL.md └── ...
4
Restart Claude Code or Cowork
Close and reopen the app. Claude will detect the skill automatically.
5
Start using the skill!
Describe your problem in plain language, and Claude will use the skill to diagnose it.

💬 Usage examples

📉 Drop in Conversion Rate
The conversion rate dropped from 1.8% to 1.1% in three weeks. What is the root cause?
🔄 Persistent Problem
Sales fell by 23% in March despite adjustments to the pricing strategy.
💡 Pre-Investment Assessment
Before investing in a new campaign, identify potential issues with the user experience.
🛠️ Complex Problem
Analyze traffic and conversion issues in the online store.

🛠️ Features

✅
Structured Diagnosis Use the Ishikawa diagram, the 5 Whys, MECE, and a hypothesis tree to identify root causes.
✅
Redefining the Problem Eliminate ambiguity with a precise and measurable definition.
✅
Classified Hypotheses Organize hypotheses by probability and impact, along with a validation plan.
✅
Mitigation Measures It provides immediate measures to mitigate the impact while the matter is being investigated.

❓ Frequently asked questions

Use the Ishikawa diagram, the 5 Whys, MECE, and the hypothesis tree to identify root causes.
Yes, providing detailed information and context improves the accuracy of the diagnosis.
It is designed to address complex issues related to conversion, traffic, and operational experience.
Diagnosing E-Commerce Issues

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