What does this skill do?

Skill's Legal Communication with Clients service translates complex legal jargon into clear and understandable responses for non-specialist clients. It takes the original inquiry, the context of the case, and the purpose of the response, and generates a communication structured into three sections: a detailed explanation, a brief summary, and key points with next steps.

Responses by mail
Write responses to customer inquiries via email without overwhelming them with legal jargon.
Instant Messaging
Generate short, 2-3-line summaries that are clear and to the point—perfect for WhatsApp or Telegram.
Summaries of Decisions
Explains the status or progress of a case and translates court rulings or contracts into plain language.
Improving Customer Service
Standardize your firm's communication by maintaining an empathetic, clear, and precise tone in every interaction.

Usage examples

📧 Procedural Question
My client is asking what it means that the judge has issued an order to proceed with the case. Explain it to him in simple terms.
📱 Summary for WhatsApp
Summarize the status of the unpaid invoice in 2–3 lines to send to the customer via WhatsApp.
📄 Court Ruling
Translate this sentence into a clear summary that the client can quickly understand, highlighting the next steps.
🤝 Customer-Focused
Write an empathetic response to inform the customer about the status of their appeal and what to expect next.

Features

Answer structured into three sections Generate a detailed explanation, a short version, and key points with next steps or warnings.
Plain language without jargon Avoid Latinisms and unnecessary terminology, while maintaining the technical accuracy of the legal concept.
An empathetic and professional tone It fosters empathy in every interaction, improving the client's experience with the firm.
Adaptable to any channel It works for both detailed emails and short messages on WhatsApp or Telegram.
Configurable by department Review the generated draft and tailor it to your firm's specific tone before sending it to the client.

Frequently asked questions

No. The skill works directly in Claude Code or Cowork without the need for additional MCPs. You just need to paste the customer's query and the context of the case.
Yes. The skill is designed to preserve the technical precision of the legal concept while eliminating unnecessary jargon and Latinisms.
Yes. The generated draft is editable, and we recommend reviewing it and adapting it to your firm's specific tone before sending it.
Yes. The skill generates a short, 2-3-line version designed specifically for instant messaging apps like WhatsApp or Telegram.
Legal Communication with Clients — Translate Legal Jargon with Claude AI

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