What does this skill do?

The Chat Skill Customer Closing Script generates structured conversation scripts for Instagram Direct and WhatsApp that turn interested followers into paying customers. It includes blocks for initial contact, a proactive approach, responding to price objections, following up on inactive leads, and closing the sale—all in a conversational tone and ready to copy and paste.

First Structured Contact
Reply to a follower who writes asking about a service using a sequence of 3–4 messages that qualify the lead and guide them toward the appointment.
A Proactive, Spam-Free Approach
Start a conversation with leads who commented on a post in a natural way, without coming across as desperate or intrusive.
Answer to "How much does it cost?"
Redirect the price objection toward a conversation about value by asking qualifying questions before mentioning specific figures.
Reactivating Inactive Leads
Re-engage followers who have stopped responding by sending them a follow-up message after 2–3 days, without coming across as pushy.

Usage examples

💬 Employment Consultation via WhatsApp
Create a closing script for labor inquiries from laid-off workers via WhatsApp. The most common objections are "it's too expensive" and "I'll work it out with the union."
🎯 First contact on Instagram
Create a first-contact script for Instagram Direct for a family law firm. The follower asked about a divorce by mutual consent.
💰 Response to a price objection
I need a response for when a lead asks me, "How much does it cost?" before I've explained the service to them. Channel: WhatsApp.
🔄 Reactivate an inactive lead
Write a follow-up message to a follower who asked a question 3 days ago and hasn't responded since. Make sure it doesn't sound desperate.

Features

Five Conversation Blocks Initial contact, proactive approach, price response, follow-up with inactive leads, and successful close—each one is independent and ready to use.
Integrated Assessment Questions The script gathers key information from the customer in a natural way before mentioning prices or terms.
Changes Due to Objections Each section includes responses tailored to the most common objections in the industry, rather than generic answers.
Adjustable conversational tone The messages are written in a natural tone and can be adapted to the professional's speaking style before use.
A replicable system for teams Standardize communication throughout the firm: assistants and interns can follow the same workflow without deviating from it.

Frequently asked questions

No. Although it is designed specifically for the legal sector, the base prompt allows you to adapt the script to any professional service by filling in the fields in square brackets.
No. The skill works with Claude Code or Cowork without needing to connect to any external services. Just copy the prompt, fill in the fields, and generate the script.
Yes. The blocks are designed to be saved as templates in WhatsApp Business or as notes in Instagram Direct.
The skill treats "How much does it cost?" as an objection disguised as a question and redirects the conversation toward the value of the service before mentioning any figures.

Related skills

More skills in the same category:

Chat Script for Closing Sales — Turn Followers into Customers with Claude AI

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