What does this skill do?

The E-commerce Skill Action Plan transforms an e-commerce problem or initiative into a comprehensive action plan that includes a root cause analysis, a 5W2H table, a dependency map, tracking milestones, and measurable success criteria. It is designed for small teams that need clarity on who does what, when, and how results are measured.

Reduce shopping cart abandonment
Identify the root cause of the high dropout rate and create a plan with assigned responsibilities, deadlines, and metrics to reduce it within 45 days.
Launch a new category
Organize the execution of a product launch, including a timeline, dependencies, and sales criteria.
Improve Operations
Turn a process improvement into an actionable plan with a critical path and contingency plans.
Submit to management
Create a clear reference document for partners or management before approving a proposed course of action.

Usage examples

🛒 Abandoned Cart
I have a 78% cart abandonment rate, concentrated on mobile devices on Wednesdays and Thursdays. I have a team of three people, Klaviyo, and Shopify, with no extra budget. Create a plan to reduce it to 70% in 45 days.
🚀 Launch a category
We're going to launch a line of accessories in our online store. Three potential suppliers, two people on the team, €1,500 for advertising. Goal: 200 sales in the first month.
📋 Proposal to Members
I need a structured action plan to present to my partners regarding improvements to the returns process. Please include an analysis, the 5W2H, and risks.
🔧 Operational Improvements
Warehouse picking is slow and prone to errors. Create a plan that includes responsible parties, deadlines, and success criteria to reduce errors by 50% in 30 days.

Features

Diagnosis Using a Cause Tree Use the "5 Whys" method to identify the true root cause, not just the superficial symptom.
Complete 5W2H Table Each action, including What, Why, Who, When, Where, How, and How much effort or cost.
Map of Facilities Identify the execution order and the critical path to avoid delays caused by unmapped tasks.
Milestones and Risks 3–4 checkpoints during implementation and the three main risks, along with their contingency plans.
Measurable Success Criteria Specific, verifiable metrics that confirm whether the plan achieved its objective.

Frequently asked questions

No. The skill works with Claude Code or Cowork without any additional configuration. You just need to provide the context of the problem or initiative.
Yes. The skill is designed for small teams and adjusts the plan to the actual available capacity, avoiding the kind of overplanning that paralyzes progress.
The frameworks (5W2H, cause tree, dependency map) are universal, but the examples and tone are geared toward e-commerce.
Yes. Each task in the 5W2H table includes a person in charge, start and end dates, method, and estimated cost. Without a person in charge or dates, it’s not a plan.
E-commerce Action Plan — Actionable Plans with Claude AI

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