What does this skill do?
The Inactive Patient Reactivation Skill generates sequences of three messages (via email or WhatsApp) designed to re-engage patients who have not returned to the clinic in more than six months. Each sequence is personalized based on the services the patient received and provides a genuine clinical reason to return, avoiding aggressive tactics and maximizing conversion with specific patient data.
Filling in Gaps in the Schedule
Quickly generate a high volume of appointments by reaching out to previous patients when there are openings in the schedule.
Seasonal Clinical Campaigns
Launch campaigns with a medical rationale: flu, back-to-school, annual checkup, or recommended screening.
Notify me of updates
Reach out to previous patients when new models of hearing aids, vaccines, or laboratory equipment become available.
Reduce customer acquisition costs
Re-engage existing patients when the cost of acquiring new patients exceeds the cost of re-engagement.
