What does this skill do?

The Recurring Sales and Customer Retention Skill generates personalized strategies to turn one-time projects into long-term relationships with predictable monthly revenue. It creates support packages with clear pricing, natural next-step maps, presentation scripts, and reactivation campaigns for former customers.

Maintenance Packages
It offers three levels of monthly support, with coverage, hours, and prices tailored to the customer's ability to pay.
Roadmap for Next Steps
Identify 3 to 5 services or improvements prioritized by perceived value for each specific customer.
Presentation Scripts
A natural way to mention the maintenance package during delivery without sounding pushy.
Reactivation Campaigns
A sequence of 2 to 3 messages with compelling reasons to re-engage former customers.

Usage examples

📦 Support Package
I just delivered a clinic scheduling system for €4,500. It generates monthly maintenance packages ranging from €300 to €600 with a clearly defined scope.
🗺️ Next Steps
I have a client with a booking website. What additional services can I naturally offer them?
💬 Delivery Script
Give me a script for presenting the support package during the project handoff without making it sound like a hard sell.
🔄 Reactivate customer
A year ago, I worked on a project for a dental clinic. It involves a re-engagement campaign with three messages spaced out over time.

Features

Custom Support Packages Three tiers with varying coverage, reserved hours, and a monthly price tailored to the customer's ability to pay.
Map of Next Natural Steps Identify services or improvements prioritized by perceived value for each specific customer.
Presentation scripts ready Natural-sounding text to mention maintenance during the delivery without coming across as pushy.
Transition Proposals Link the current project to the next one in a logical way that focuses on the customer's benefit.
Reactivation Campaigns A sequence of 2 to 3 messages with compelling reasons to re-engage former customers.

Frequently asked questions

Yes. The skill tailors strategies to the type of project being delivered, the client's profile, and their ability to pay.
The skill generates natural scripts that frame the support as a professional recommendation during the delivery, rather than as a hard sell.
Yes. The sequence of messages includes compelling reasons (free checkup, industry trends, diagnosis) that work even with long-time customers.
Project submitted, client profile, related issues identified, estimated payment capacity, and your monthly availability.
Recurring Sales and Customer Retention — Predictable Revenue with Claude AI

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